The lessons you are trying to download are in zip format, which is a very common file type on the internet. On most devices, all you need to do is double click the downloaded file and it will open.



Make sure you have a program for unzipping the files such asĀ 7-zip.



If you have double-clicked it and it is not opening, kindly email us at support@deepenglish.com and answer the following questions:



1. What kind of device are your using?


2. What happens when you double-click the file? Do you see an error message? If so, what does it say?


It will also help if you can attach a screenshot of the error you are getting.